In this trial, you will understand different methods that allow you to fix dropbox not syncing on Windows 10. So, make sure to read it till the end for a better experience.
Dropbox is a seamless end-to-end file sharing and cloud storage company that works from American headquarters. The Dropbox.Inc provides file hosting services that also include things like personal cloud storage, file synchronization, and many more.
Like other file hosting services when you download the dropbox from the internet, a special folder arrives that saves files like photos, videos, music, document, etc files.
But on the other hand, some users face problems syncing accounts with Windows 10. Worry not, you will receive a dedicated guide that will solve the syncing issue. But before that, let’s have a quick chat about what are the causes!
Table of Contents
Causes of Dropbox not syncing on Windows 10
There could be a handful of reasons why Dropbox not syncing on Windows 10. Here, I have listed down some of the common problems that cause these issues.
- You are not using the latest version of Dropbox.
- Some bugs can affect the syncing process.
- The files have identical name.
- Firewall or proxy settings issue.
- Misconfiguration of the internet settings.
- and the list can go on and on!
Now that you have understood what could be the primary reasons, not let’s check out the basic solutions that can help in syncing your Dropbox account without hassle.
Solution for Dropbox not syncing on Windows 10
Most time, the problem is small, but if you didn’t know the correct method, it could be a troublesome task. Thus, check out a quick solution for the dropbox syncing issue.
- Wait for a moment and come back to the folder again.
- Check the internet connectivity and speed.
- Refresh the dropbox.com or re-open the app.
- Ensure that you have signed in with the right account.
- Don’t use special characters on your filename.
- Restart the computer and access the folder or file again.
- Grab the latest version of the Dropbox software for better usage.
- Turn off other applications that open on your computer/device.
Note: If someone has shared a file with you, ensure that you have added that file into your account and make sure no one alters that file.
All of these are the common solution that allows you to fix dropbox not syncing on Windows 10. Even after this, you didn’t see any progress, check advanced solution.
How to Fix Dropbox Not Syncing on Windows 10
Everything stored in folders will sync with dropbox.com and access files anywhere.
For that, you have to just log in to your account and you can utilize any file and folders that are present in the cloud storage hassle-freely.
But sometimes, you will face problems syncing different files on your device. Follow the methods to solve the problem and sync files without any trouble.
Method #1 – Check the Files Configuration
First and foremost, you need to check the files format and does it is compatible with your Windows operating system. Follow the instruction to avoid any problems.
- Check whether the file is open or not. If it’s open, close it right away to sync.
- Remove special characters like : (colon), ” (double quote), | (vertical bar or pipe), ? (question mark), * (asterisk), . (period), etc.
- You can save the same name files in dropbox but can alter the filename easily.
- You might also face problems with a different version of files, so make sure to stick with only one version. It would be great if you go with the latest version.
- You can’t do anything someone removes or change the file from the shared folder, ensure to take a copy of the original file if you want to some changes.
After checking everything about the file, let’s jump into the section to find whether the issue occurs due to the software’s incompatibility or anything else causing the issue.
Method #2 – Check Dropbox is working or not
For some reason, the Dropbox software stop working and freeze on the screen, you have to remove the application from the task manager. So, let’s check the method.
- First of all, Right-click on the below tab to access the Taskbar.
- Following this, you have to enter the Task Manager options.
- Insides this, you have to head toward the Process tab section.
- Find the Dropbox app inside the list, right-click, and End task.
- If the app is not showing in the list, restart the Dropbox app.
With this process, you can efficiently use the file sharing and hosting features of Dropbox. But sometimes, it could be Caches data problem, so follow the next part.
Method #3 – Delete Dropbox Caches Files
There are several instances where the cache files produce a problem for users. The same things apply to the Dropbox app, you can follow the step to clear the cache.
- Head toward the file explorer icon.
- Enter into the Dropbox software and select the .dropbox.cache file.
- Or access this file via search bar %HOMEPATH%\Dropbox\.dropbox.cache
- In the cache folder, Press Ctrl+A to select all files and Delete them.
Now that you have entirely removed the cache from the Dropbox folders. The syncing process will become smooth and enhance your file-sharing experience several-fold.
Method #4 – Disable Selective Sync Option
Dropbox allows you to select a specific set of files that can be synced, while other files will stay offline. But sometimes, this selective syncing option can create problems too.
The best solution is to avoid using the selective sync options most time. But, if you are currently using that features, let’s check the method to disable selective sync.
- In the Windows taskbar, you have to right-click on the Dropbox app.
- Now, you have to go to the Preference settings and press Advanced.
- Insides the new pop-up screen, select the Selective Sync option.
- Alongside this, untick every folder and file present in the Selective sync.
- Finally, click on the Update options to confirm the changes.
That’s it! With this method, you can easily sync files successfully without any hassle.
Method #5 – Reset Dropbox Settings Using CMD
If you are bothered by useless bugs and misconfigured settings, worry not because can reset the Dropbox settings and utilize the software like you used to be before!
Follow the steps to run the commands in a pretty precise and accurate manner.
- Exit from the Dropbox application.
- Type “cmd” in the search bar and Run as administrator.
- Inside the command prompt apply each command and press enter.
icacls “%HOMEPATH%\Dropbox” /grant “%USERNAME%”:(F) /T
icacls “%APPDATA%\Dropbox” /grant “%USERNAME%”:(F) /T
icacls “%LOCALAPPDATA%\Dropbox” /grant “%USERNAME%”:F /T
icacls “%PROGRAMFILES%\Dropbox” /grant “%USERNAME%”:F /T
- Reboot the Dropbox app and notice the files are syncing as usual.
Apart from these methods, you can also try out other ways to solve the Dropbox not syncing on Windows 10 issues. So, let’s have a quick look at those methods.
Dropbox not syncing on Windows 10 (Solved)
Here are some other points from which you can try to settle down the problem!
- Uninstall and re-install the Dropbox desktop application.
- Re-configure the date and time of your Windows, Mac, etc.
- Ensure that the device supports the Dropbox application.
- The file should not be in reading only mode(Windows) or locked(Mac).
- Insufficient storage can also let dropbox not syncing on Windows 10.
These could be some of the other problems that can cause syncing issues. Make sure to solve them thoroughly. Now, let’s head toward the frequently asked question.
Frequently Asked Questions (FAQs)
Q- Why is Dropbox not syncing on my computer?
Ans. There are some problems with the caches files that didn’t allow Dropbox not sync with your computers. Clear all the caches files to seamlessly connect files.
Q- How do I sync Dropbox with Windows 10?
Ans. Create a Dropbox folder on your computer and copy-paste the doc or media file in that folder, and eventually, the syncing process will start behind the scene.
Q- How do I fix Dropbox Smart Sync?
1. Add Dropbox into Windows Defender Whitelist.
2. Get the latest Window update.
3. Restart the computer and open the Dropbox app.
4. Re-install the Dropbox software.
5. Disable all the running software to fix the problem.
Q- Will Dropbox automatically sync?
Ans. It is possible, except you will have to upload the file in the Dropbox app or folder. Everything will automatically sync with the server and you can access the files easily.
Q- Why is my Dropbox not sharing?
1. Sign in to the dropbox.com account.
2. Click on the Shared option present on the left side.
3. Click on the Folder tab present on the top side.
4. Locate the folder and tap on Add option.
Last thoughts:
I hope that you have understood everything and grasp how to sync files in Dropbox. Moreover, you can share files and get access to older files with no issue.
However, if you are still facing the problem, do let us know in the comment part. While on the other hand, you tell your experience in the following section as well.